CARROLLTON-Claudia Gerber, a RadioShack dealer with two locations in Carrollton and Columbiana, was presented with the Franchisee of the Year award in August during RadioShack's annual business summit in Dallas.
Martin Amschler, vice president of Franchise, presented Gerber with the award and said, "Claudia Gerber is a creative and thoughtful owner who expects the best of herself. She demands the best for her customers. She requires the best from her people. She coaches, teaches, and leads them all to superior results."
Gerber has also received local awards for her dedication to customer service, winning the Salem News' "Best of the Best" in the electronic sales and service category.
Active in her community, Gerber is member of the chamber of commerce in Carrollton and Columbiana, and sits on the board of directors of the Lisbon Public Library. She support and aids Sisters of Our Lady of Charity to help the needy in her community.
Gerber is also a vice chairman of the RadioShack Franchise Advisory Council, helping other RadioShack franchisees grow and develop across the country.
Gerber of ELEM Electronics started her RadioShack franchise, an independently owned small business, in Carrollton in November 1997. Eager to build on her success she opened her second store in Columbiana, in November 2009.